5 Tips from John Chidsey

John Chidsey is widely credited with the turn around of Burger King. Here are his five tips for improving a business:

Focus on two or three major drivers that will make the biggest impact on the business.
Create and maintain a sense of urgency and risk-taking.
Know your customers.
Put the right employees in the right places.
Know your operators and regain their trust. Great relationships are key (in the business of Burger King).

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Source: Wall Street Journal, April 2, 2008

This article originally appeared in The Business Owner Journal, the periodical of choice for owners of small and midsize private businesses. All rights reserved, D.L. Perkins LLC. © 2010.

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